- Self-check-in from 5:00 PM to 9:00 PM.
In-person check-in is available (subject to availability and upon request).
- A link will be sent to the hotel registration process, which is required by law.
All guests must provide their ID or passport details.
Supplements:
- Late check-in: Arrivals after 9:00 PM will incur a €30 supplement, regardless of whether they arrive in person or self-check-in.
- Early check-in: Arrivals before 5:00 PM will incur a €20 supplement (subject to availability and upon request).
- Late check-out: Departures after 11:00 AM will incur a €20 supplement (subject to availability and upon request).
**In-person check-in: Staff will wait for up to 30 minutes; after that, additional charges will apply if further assistance is required.
Lockers:
- Available for early arrival or personal storage.
A discount voucher is available after booking.
Responsibility for Belongings:
- Guests are responsible for their personal belongings.
Next Stop Bilbao is not responsible for any losses.
Lost Keys:
- A €100 charge for each lost set of keys.
Check-Out Time:
- Late arrivals without prior notice have a €50 surcharge per hour, charged through the booking platform.
No Smoking:
- Smoking is prohibited in the apartment.
A €100 penalty will apply for non-compliance.
IMPORTANT: Follow the instructions and videos to avoid problems when accessing the property.
Note: We are not responsible if access is impaired due to failure to follow the steps indicated in the listing.
Hen, stag, or similar parties are not allowed.
Please inform in advance of your expected arrival time.
Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.
Managed by a private host.
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