Hotel Carlton Bilbao

★★★★★

Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Hotel Carlton

Featuring free access to its gym and luxurious décor, the 5-star Hotel Carlton is located in Bilbao’s Plaza de Federico Moyúa square and includes 131 spacious rooms. This elegant hotel stands as an impressive landmark centrally positioned next to Gran Vía and offers city views from some accommodations.

Set a stone's throw from Moyua Metro Station, which provides convenient access around Bilbao, the hotel lies less than a 10-minute walk from the Guggenheim Museum. The airport bus stop nearby further enhances connectivity for travelers exploring Spain’s vibrant Basque region.

Rooms at Hotel Carlton combine classic or contemporary design with modern comforts including air conditioning, flat-screen TVs with satellite channels, and private bathrooms featuring bathtubs or showers along with complimentary toiletries. Guests can enjoy amenities such as sofa beds, wardrobes, safety deposit boxes sized for laptops, heating, irons, and work desks. Some suites offer additional luxuries like hot tubs in-room and fully equipped kitchens complete with kitchenware, microwaves, coffee machines, electric kettles as well as dining tables.

The hotel provides a range of services including a business centre equipped with PCs and printers alongside free internet access throughout the property via Wi-Fi. Reception operates around the clock offering concierge assistance while guests benefit from accessible parking options including private parking garages with electric vehicle charging stations. Dining is available at its grand restaurant serving Basque specialities along with international classics that change daily on weekdays. Additional facilities comprise steam rooms and fitness centres complemented by lifts granting easy upper floor access.

Select your stay through bilbao-hotel.com for instant access to our current special offers and tailored holiday packages.

Rooms: 131

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Rooms & Availability

Double or Twin Room

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Details and photos

Room Amenities

  • Couch,
  • Secure safe,
  • Allergy-friendly pillow,
  • Indoor heating,
  • Infant beds,
  • Pillow without feathers,
  • Garment hanging rack,
  • Power outlet near the bed,
  • Work desk,
  • Carpet flooring,
  • Clothing storage or cupboard,
  • Wooden or parquet flooring,
  • Garbage bins,
  • Climate control

Bathroom

  • Shower head cover,
  • Hair drying equipment,
  • Tooth cleaning brush,
  • Body wash,
  • Bathroom tissue,
  • Bathtub or shower,
  • Footwear for indoors,
  • Bathtub,
  • Hair cleanser,
  • Complimentary toiletries,
  • Toilet with bidet,
  • Restroom,
  • Ensuite bathroom

Media & Technology

  • Phone,
  • TV with satellite channels,
  • AM/FM Radio,
  • Television with flat screen,
  • Television,
  • Portable Wi-Fi device

Food & Drink

  • Mini refrigerator,
  • Coffee maker,
  • Tea and Coffee making facilities,
  • Bottled water

Services & Extras

  • Bath towels

Accessibility

  • Top levels reachable by lift,
  • Elevator access
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Car park
  • On-site parking
  • Exclusive parking
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Customized dietary menus (upon request)
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Gymnasium
  • Communal bath
  • Steam chamber
  • Physical fitness
Transport

Transport

  • Vehicle rental
  • Parking structure
  • EV charging station
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Climate control
  • Hypoallergenic room
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Restroom with support rails
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with both standard and free WiFi options.

Parking

  • On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are not permitted.
Important information
License number: H.BI.00003At Hotel Carlton, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Carlton, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

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FAQ

What are the check-in and check-out times at Hotel Carlton?

Check-in starts at 15:00 and check-out is by 12:00.

Are there dining options at the property?

Yes, the property offers various dining options. See the Amenities tab.

Is Hotel Carlton wheelchair accessible?

Yes, the property is wheelchair accessible.

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