On-site check-in from 5:00 pm to 9:00 pm.
Sending a link for hotel registration, mandatory by law, in which all guests' identity card or passport information must be entered.
Supplements:
- Late check-in: arrivals after 21:00, supplement of 30€ regardless of whether the arrival is in person or autonomous.
- Early check-in: arrivals before 17:00, supplement of 20€ (subject to availability and upon request).
- Late check-out: departures after 11:00, supplement of 20€ (subject to availability and upon request).
**Personal check-in: staff waits up to 30 minutes; after, additional charges will apply if further assistance is required.
Lockers:
- Available for early arrival or storage of belongings.
A discount voucher is offered after booking.
Responsibility for belongings:
- Guests are responsible for their personal belongings.
Next Stop Bilbao is not responsible for loss.
Loss of keys:
- Charge of 100€ for each set of keys lost.
Check-out time:
- Delays without prior notice have a supplement of 50€ for each hour, charged through the booking platform.
No smoking:
- Smoking is prohibited in the apartment.
A €100 penalty will apply for non-compliance.
IMPORTANT: Follow the instructions and videos to avoid problems when accessing.
Note: We are not responsible if access fails due to not following the steps indicated in the announcement.
Hen, stag, or similar parties are not allowed.
Please inform in advance of your expected arrival time.
Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.
Managed by a private host.
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