Sercotel Ayala Bilbao

★★★★

Canciller Ayala, 3, 48008 Bilbao, Spain

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Sercotel Ayala

Featuring free WiFi throughout and a 24-hour front desk, the 4-star Sercotel Ayala is located in Bilbao's City Centre district. This hotel includes 60 rooms and offers views of a quiet street as well as an inner courtyard. It is just 270 metres from Campos Eliseos Theatre and only a stone's throw from Arriaga Theatre at one kilometre.

The property also lies within close reach of Funicular de Artxanda, situated 1.4 km away. Guggenheim Museum Bilbao is just one kilometre from the hotel, while Bilbao Fine Arts Museum can be reached after a short walk of around 1.5 km. Euskalduna Conference Centre and Concert Hall is located approximately 1.6 km away, with convenient train station access nearby and Bilbao Airport positioned some 13 km from the accommodation.

Rooms come equipped with individually controlled air conditioning, soundproof walls, work desks and safes to ensure comfort and convenience for every guest. Each unit includes either one or two beds plus sofas or sofa beds where applicable, along with wardrobes or closets on hardwood flooring. Private bathrooms feature both bathtubs and showers including walk-in options without steps, complimentary toiletries are provided alongside hairdryers.

Guests can enjoy amenities such as minibars stocked for refreshment needs complemented by electric kettles, coffee machines plus tea making facilities available in all rooms. The hotel provides ironing services alongside express check-in/check-out options as well as concierge assistance to enhance your stay experience. Facilities include parking garages with spaces available onsite, lifts grant upper floor accessibility including wheelchair-friendly accommodations throughout the premises.

Top Amenities

  • Complimentary WiFi
  • Pet-friendly
  • Round-the-clock reception
  • Smoke-free property
  • Temperature control
  • Housekeeping services daily

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Rooms: 60

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Rooms & Availability

Standard Double Room

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Photo gallery - Standard Double Room
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Room Amenities

  • Wooden or parquet flooring,
  • Noise reduction features,
  • Infant beds,
  • Work desk,
  • Clothes iron,
  • Pillow without feathers,
  • Secure safe,
  • Climate control,
  • Indoor heating,
  • Power outlet near the bed,
  • Clothing storage or cupboard,
  • Garbage bins

Bathroom

  • Tooth cleaning brush,
  • Bathtub or shower,
  • Ensuite bathroom,
  • Shower facilities,
  • Complimentary toiletries,
  • Bathtub,
  • Restroom,
  • Hair drying equipment,
  • Hair cleanser,
  • Bathroom tissue,
  • Toilet with bidet,
  • Body wash

Media & Technology

  • Phone,
  • Television,
  • TV with satellite channels,
  • Television with flat screen

Food & Drink

  • Mini refrigerator

Services & Extras

  • Bath towels,
  • Morning wake-up call,
  • Bed linens,
  • Electronic key card access,
  • Wake-up call service/Alarm clock

Outdoor & View

  • View of inner courtyard,
  • Peaceful street view

Accessibility

  • Toilet equipped with grab bars,
  • Bathroom emergency pull cord,
  • Entire unit accessible for wheelchairs,
  • Shower seating,
  • Wheelchair-accessible shower,
  • Step-free shower,
  • Sink at a lower height,
  • Elevator access,
  • Top levels reachable by lift,
  • Elevated toilet seat

Safety & security

  • Fire alarm

Physical distancing

  • Individual air conditioning in guest rooms
Size:
21 m2
Bedroom 1:
Double bed
Number of guests:
2
Photo gallery - Superior Triple Room
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Size:
31 m2
Bedroom 1:
Double bed, Sofa bed
Number of guests:
3
Photo gallery - Double or Twin Room
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Size:
21 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
14 m2
Bedroom 1:
Double bed
Number of guests:
1
Details and photos
Size:
31 m2
Bedroom 1:
Double bed, Sofa bed
Number of guests:
3

Amenities

General

General

  • Car park
  • Animals permitted
  • Wireless internet access throughout the property
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Beverage vending machine
  • Snack vending machine
Transport

Transport

  • Parking structure
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Smoke-free property
  • Climate control system
  • Animal sleeping basket
  • Animal feeding dishes
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • A parking garage is available.

House Rules

Check-in

  • From Until hours

Check-out

  • Until hours

Pets

  • Pets are not permitted.
Important information
For bookings of more than 4 rooms at Sercotel Ayala, different policies and additional supplements may apply.At Sercotel Ayala, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Sercotel Ayala, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Sercotel Ayala, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Contact methods
☎ telephone
@ E-mail

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FAQ

What are the check-in and check-out times at Sercotel Ayala?

Check-in starts at 14:30 and check-out is by 12:00.

Is the property popular among families?

The property is not fully adapted for children, but is welcoming to all.

Is smoking allowed at Sercotel Ayala?

No, this is a non-smoking property.

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