Heart of City Centre & Museum by Next Stop Bilbao

Guests must be at least 18 years old to check in.

We welcome children of all ages.

The property may require a deposit of 200.00 EUR.

Deposit payment method: card.

Autonomous check-in from 5:00 PM to 9:00 PM, may be in person (subject to availability and prior request).

A link will be sent for mandatory hotel registration by law, where the identity document or passport details of all guests must be entered.

Supplements:

Late arrival: Arrivals after 9:00 PM will incur a €30 supplement, regardless of whether the check-in is in person or autonomous.

Early check-in: Arrivals before 5:00 PM will incur a €20 supplement (subject to availability and prior request).

Late check-out: Departures after 11:00 AM will incur a €20 supplement (subject to availability and prior request).

**In-person check-in: The staff will wait for up to 30 minutes; after this time, additional charges will apply if further assistance is required.

Lockers:

Available for early arrivals or to store belongings.

A discount voucher will be provided after booking.

Responsibility for belongings:

Guests are responsible for their personal items.

Next Stop Bilbao is not liable for any losses.

Loss of keys:

A €100 charge will apply for each lost set of keys.

Check-out time:

Delays without prior notice will incur a €50 supplement for each hour, charged through the booking platform.

IMPORTANT: Follow the instructions and videos to avoid issues when accessing.

Note: We are not responsible if access fails due to not following the steps outlined in the announcement.

Hen, stag, or similar parties are not allowed.

Please inform in advance of your expected arrival time.

Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.

Managed by a private host.